Profile, email, password, and account deletion settings.

Account


## Where

Go to Settings → Profile.

## What you can change

- Display name
- Profile image (avatar)
- Phone number (if enabled)

Click Save to apply changes.




Update your display name, avatar, and basic account information.

Profile Settings


## Prerequisites

You must be using email/password authentication. If you only use SSO, email change is handled by your IdP.

## Steps

1. Go to Settings → Profile → Email
2. Enter your new email and confirm
3. Verify the change from the confirmation email

If your provider is not Email/Password, the form will indicate that direct change is not available.




Update your sign-in email when using email/password auth.

Change Email


## Prerequisites

You must be using email/password authentication. If you use SSO only, this setting is disabled.

## Steps

1. Go to Settings → Profile → Password
2. Enter your current password and the new password
3. Save and re-authenticate if prompted

If you forgot your password, use the “Reset Password” link on the sign-in page.




Update your password when using email/password authentication.

Change Password

Get started with the platform and learn how to use it.

Getting Started


## 1) Sign up

Create your account and start a 14-day free trial with 20 queries. No credit card required.

Visit [lawyours.ai](https://lawyours.ai) and click **Sign Up** to get started.

## 2) Ask your first question

### Using Chat

1. Navigate to **Chat** from the top menu
2. Click **"New Conversation"**
3. Select your AI Mode:
   - **Lawyer Mode**: For quick, precise legal answers
   - **Deep Research Mode**: For comprehensive exploration
4. Type your question in plain English

**Example questions:**
- "What are the key transparency obligations under Woo?"
- "How does GDPR apply to data retention?"
- "What are the employment law requirements for termination?"

### Using Speech (Optional)

1. Navigate to **Speech** from the top menu
2. Click **"New Conversation"**
3. Upload an audio file or record directly
4. Let AI transcribe and analyze the content

## 3) Review the answer and sources

- Read the summarized answer in English
- Follow the direct links to official Dutch documents (overheid.nl)
- Validate information against provided sources
- Ask follow-up questions to explore deeper

## 4) Explore More Features

### Upload Your Documents

1. Go to **Files** in the top menu
2. Drag and drop your organization's legal documents
3. Documents become searchable through Chat automatically

### Switch AI Modes During Conversations

One of the most powerful features is switching modes mid-conversation:

**Automatic Prompts:**
- The system intelligently suggests mode switches when beneficial
- A colored banner appears with "Switch Mode" option
- Blue prompts suggest Deep Research for complex topics
- Green prompts suggest Lawyer Mode for quick, specific answers

**How to Switch:**
1. Wait for an automatic prompt during your conversation
2. Click **"Switch Mode"** to accept the suggestion
3. Or click **"Dismiss"** to stay in current mode
4. Your conversation history is fully preserved
5. Future responses use the new mode

**Why Switch:**
- **To Deep Research:** Get comprehensive analysis, explore context, find connections
- **To Lawyer Mode:** Get quick answers, precise citations, focused responses

### Collaborate with Your Team

- Share conversations with your organization
- Tag conversations for easy organization
- Work together on legal research

## Next Steps

- **[Learn about Chat & AI Modes](/docs/product/chat)**: Understand when to use each mode
- **[Upload Files](/docs/product/file-management)**: Make your documents searchable
- **[Try Speech Transcription](/docs/product/speech-transcription)**: Convert audio to searchable text
- **[Explore Pricing](/pricing)**: Upgrade for unlimited queries and advanced features

## Need Help?

- Check our [documentation](/docs) for detailed guides
- Contact support at support@lawyours.ai
- Join our community for tips and best practices




Create an account, ask your first question, and review a source-linked answer in under 5 minutes.

Quickstart

Learn how to manage your billing information and view your invoices.

Billing


## Plans

- Trial: 14 days, limited queries, full transparency
- Professional: per-user, unlimited queries, history, collaboration
- Business: team workspaces, analytics, priority support
- Enterprise: API access, DMS integrations, dedicated manager

> See the in-app Pricing page for the latest plan details and currency.




Compare Trial, Professional, Business, and Enterprise tiers.

Pricing & Plans


## Change plan

From Settings → Subscription, choose a new plan and confirm. Upgrades may require a payment; downgrades apply immediately or at period end depending on your account configuration.

## Change billing cycle

Switch monthly/yearly where available. Yearly often provides a discount; changes may prorate.

## Update payment method

Use “Update Payment Method” to open a secure Mollie flow and add a new card/mandate. Once confirmed, the new method is used for future invoices.

## Cancel or resume

You can cancel at period end from Settings → Subscription. You’ll retain access until the end of the current period. You can resume any time before the period ends.


Change plan/billing cycle, update payment method, cancel or resume.

Manage Subscription


## Update your payment method

From Settings → Subscription, click “Update Payment Method.” You will be redirected to a secure Mollie page to set a new card or mandate.

After confirmation, billing uses the new method. If an invoice is past due, updating the method will retry payment automatically.




Add or update your payment method via Mollie.

Payment Methods

Feature overview and how to use lawyours.ai effectively.

Product


## What is lawyours.ai?

lawyours.ai is a legal intelligence and research tool for international teams that need English-language insights into Dutch public law. It uses retrieval-augmented generation (RAG) to search official sources and returns summarized answers with direct links to the underlying documents.

### Core pillars

- **Speed & Efficiency**: Turn multi-day research into minutes
- **Radical Transparency**: Source-linked answers from overheid.nl
- **Compliance-Focused**: Designed with GDPR and the EU AI Act in mind
- **Intelligent Integration**: Combine public law sources with your private documents

## Key Features

### Chat with AI Modes

Ask questions in plain English and get intelligent answers powered by two specialized AI modes:

- **Lawyer Mode**: Quick, precise legal answers with exact citations
- **Deep Research Mode**: Comprehensive exploration with multi-source analysis
- **Mode Switching**: Seamlessly switch modes during conversations
- **Multi-Source Search**: Search across public Dutch law and your uploaded documents

[Learn more about Chat →](/docs/product/chat)

### Speech & Voice Transcription

Upload or record audio and get AI-powered transcriptions with analysis:

- **Speaker Diarization**: Automatically identify and label different speakers
- **High Accuracy**: Powered by Google Cloud Speech-to-Text
- **AI Analysis**: Apply Lawyer or Deep Research modes to transcribed content
- **Secure Storage**: Audio files encrypted and stored in your organization's private bucket

[Learn more about Speech Transcription →](/docs/product/speech-transcription)

### File Management & Document AI

Upload your organization's documents and make them searchable through AI:

- **Automatic Indexing**: Documents are automatically added to AI search
- **Combined Search**: Query across both your files and public law sources
- **Secure Storage**: Files stored in your private Google Cloud Storage bucket
- **Discovery Engine Integration**: Advanced semantic search across your documents

[Learn more about File Management →](/docs/product/file-management)

### Cross-Lingual Search

Ask in English, search Dutch sources:

- Natural language queries in English
- Semantic understanding of legal terminology
- Results from Dutch public law databases
- English summaries with Dutch source links

[Learn more about Cross-Lingual Search →](/docs/product/cross-lingual-search)

### AI Summarization

Concise, legally oriented answers:

- Context-aware summaries
- Key points and obligations highlighted
- Complex legal text simplified
- Validation links to original sources

[Learn more about AI Summarization →](/docs/product/ai-summarization)

### Source Linking

Traceable to authoritative sources:

- Direct links to overheid.nl documents
- References to your uploaded files
- Clear indication of source type
- Validation encouraged for critical decisions

[Learn more about Source Linking →](/docs/product/source-linking)

## How It Works

### 1. Ask Your Question

Type your question in plain English through Chat or upload audio through Speech:

- "What are the GDPR data retention requirements?"
- "How does the Woo apply to municipalities?"
- "What privacy obligations are in our client contracts?"

### 2. AI Searches Multiple Sources

The system searches across:

- **Public Dutch Law**: Official documents from overheid.nl
- **Your Organization's Files**: Uploaded contracts, policies, and documents
- **Legal Databases**: Curated collections of Dutch public law

### 3. Get Source-Linked Answers

Receive intelligent answers with:

- Clear, concise summaries in English
- Direct links to source documents
- Citations to specific articles or sections
- Context and legal implications

### 4. Explore Further

Continue the conversation:

- Ask follow-up questions
- Switch AI modes for different perspectives
- Share results with your team
- Save conversations for future reference

## Built for Teams

Collaboration features for legal teams:

- **Organization Workspaces**: Shared conversations and files
- **Privacy Controls**: Choose between private and organization-wide visibility
- **Access Control**: Role-based permissions for team members
- **Usage Analytics**: Track team activity and insights (Business & Enterprise)

## Compliance & Security

Built with privacy and compliance in mind:

- **GDPR Compliant**: Full compliance with European data protection laws
- **EU Data Residency**: All data stored in European data centers
- **Encryption**: Data encrypted at rest and in transit
- **Audit Logs**: Complete activity logging for compliance
- **EU AI Act Ready**: Documentation and processes aligned with upcoming regulations

[Learn more about Compliance →](/docs/product/compliance)

## Plans for Every Team Size

- **Trial**: Free 14-day trial with 20 queries
- **Professional**: Unlimited queries for solo practitioners and small teams (1-5 users)
- **Business**: Advanced features for boutique firms (3+ users)
- **Enterprise**: Custom solutions for large organizations

[View Pricing →](/pricing)




A guided tour of lawyours.ai core concepts and the workflow from question to source-linked answer.

Product Overview


## Overview

Cross-Lingual Search lets you query in English and retrieve relevant content from Dutch public law sources.

### How it works

1. You enter a question in your preferred language.
2. The system normalizes and interprets the query.
3. Our retrieval pipeline targets Dutch sources.
4. Relevant passages are returned for summarization and citation.

### Tips

- Prefer specific prompts (include the law or subject) in your language.
- Use follow-ups to narrow the scope.
- Review linked sources to validate context and applicability.




Ask in any language while searching authoritative Dutch sources.

Cross-Lingual Search (Any Language)


## Overview

AI Summarization converts retrieved Dutch legal text into a clear English summary.

### Guidelines

- Treat results as research assistance, not legal advice.
- Cross-check the linked sources before relying on conclusions.
- Use follow-up prompts to clarify scope or request definitions.




Receive concise, English-language answers tailored for legal workflows.

AI Summarization


## Overview

Every generated answer includes references with direct links to the underlying overheid.nl (and related) documents.

### Why it matters

- Validate the summary against official records.
- Cite accurately in memos or emails.
- Build trust with internal stakeholders.




Every answer includes links to the exact documents used.

Source-Linked Transparency


## GDPR & EU AI Act

lawyours.ai is designed with privacy and compliance in mind. We process personal data to provide the service, improve reliability, and prevent abuse, and we apply appropriate safeguards.

## Model training and customer data

- User queries are processed securely and are not used to train models for other customers.
- We do not commingle prompts/results to build generalized models that could expose your data.

## Transparency

We reference official sources and keep links visible for auditability and trust.




How we approach GDPR and the EU AI Act; model training and data isolation.

Compliance & Privacy


## Overview

The Chat experience supports two AI modes tailored to different tasks:

- **Lawyer Mode**: Concise, legally oriented answers grounded in official sources with precise citations
- **Deep Research Mode**: Broader exploration with iterative, multi-hop retrieval for comprehensive analysis

Both modes return English summaries with source links to Dutch public law when relevant, and can also search through your organization's uploaded documents.

## Start a new conversation

1. Open Chat (top navigation → Chat)
2. Click **"New Conversation"**
3. Select AI Mode (Lawyer or Deep Research)
4. Choose privacy settings:
   - **Private**: Only you can access
   - **Organization**: All organization members can view
5. Optionally add tags for organization and filtering
6. Ask your first question in English

## Understanding AI Modes

### Lawyer Mode

**What it does:**
Lawyer Mode uses advanced **Retrieval-Augmented Generation (RAG)** to search through curated legal databases, including Dutch public law from overheid.nl and your organization's uploaded documents. It retrieves the most relevant passages and provides focused, citation-backed answers.

**Best for:**
- Quick, precise legal questions
- Finding specific obligations or requirements
- Getting citeable answers with exact references
- Time-sensitive research with immediate needs
- Questions requiring direct legal authority

**Characteristics:**
- ⚡ **Fast response times** - optimized for speed
- 📚 **Direct citations to legal sources** - every claim is backed by specific documents
- 🎯 **Focused, concise responses** - gets straight to the point
- ✅ **Grounded in authoritative documents** - only uses verified legal sources
- 🔍 **Precise retrieval** - pulls exact relevant sections from law databases

**How it works:**
1. Analyzes your question to identify key legal concepts
2. Searches through indexed legal databases and your files
3. Retrieves the top 20 most relevant passages
4. Synthesizes a concise answer with direct citations
5. Provides links to source documents for verification

**Example questions:**
- "What are the GDPR data retention requirements?"
- "What is the deadline for filing annual reports under Dutch law?"
- "Define 'good faith' in Dutch contract law"
- "What are the specific penalties for Woo non-compliance?"

### Deep Research Mode

**What it does:**
Deep Research Mode combines **Google Search integration** with AI analysis to explore topics comprehensively. It can discover information beyond curated databases, finding recent developments, case studies, scholarly articles, and diverse perspectives across the web.

**Best for:**
- Complex, multi-faceted legal questions
- Comparative analysis across multiple sources
- Exploring legal context and implications
- Comprehensive understanding of a topic
- Research requiring recent developments or broader context

**Characteristics:**
- 🌐 **Broader scope of research** - searches beyond legal databases
- 🔗 **Multiple source cross-referencing** - combines insights from various sources
- 📊 **Contextual analysis and connections** - explains relationships between concepts
- 📖 **More thorough, detailed responses** - provides comprehensive explanations
- 🔄 **Iterative exploration** - can discover unexpected relevant information

**How it works:**
1. Breaks down complex questions into research components
2. Performs web searches using Google Search integration
3. Analyzes multiple sources including legal sites, academic papers, and news
4. Synthesizes findings from diverse perspectives
5. Provides comprehensive analysis with contextual understanding

**Example questions:**
- "How has data protection law evolved in the Netherlands over the past decade?"
- "Compare employment termination rules across different sectors"
- "What are the environmental compliance implications for manufacturing companies?"
- "What are the current debates around AI regulation in the EU?"

## Switching Between Modes During Chat

One of the most powerful features is the ability to **switch AI modes mid-conversation** without losing any context. This allows you to adapt your research approach as your needs evolve.

### How Mode Switching Works

When you switch modes during a conversation:
- ✅ **All conversation history is preserved** - the AI remembers everything discussed
- ✅ **Future responses use the new mode** - immediately applies the new approach
- ✅ **No need to repeat questions** - the AI maintains full context
- ✅ **Seamless transition** - switching takes just one click

### Automatic Intelligent Prompts

The system intelligently monitors your conversation and suggests mode switches when beneficial:

**Switching to Deep Research:**
When in Lawyer Mode, you'll see a blue prompt suggesting Deep Research if:
- Your question requires comprehensive multi-source analysis
- The topic would benefit from broader context and exploration
- You're asking complex, open-ended questions
- Multiple follow-up questions indicate deeper investigation is needed

**Switching to Lawyer Mode:**
When in Deep Research Mode, you'll see a green prompt suggesting Lawyer Mode if:
- You need quick, focused answers with precise citations
- The question is straightforward and specific
- Fast response time is more important than exhaustive analysis
- You want direct legal references without extensive exploration

### Using the Prompts

When a switch prompt appears in your conversation:

1. **Review the suggestion** - The prompt explains why switching might help
2. **Click "Switch Mode"** if you agree - The transition happens instantly
3. **Click "Dismiss"** or **X** if you prefer to stay in the current mode
4. Continue chatting - The next AI response will use your selected mode

**Example Prompt Appearance:**
- A colored banner appears between messages
- Includes an icon (🧪 for Deep Research, ⚖️ for Lawyer Mode)
- Shows clear explanation of the benefits
- Provides "Switch Mode" and "Dismiss" buttons

### When to Switch Manually (Via Prompts)

Even if the system doesn't automatically suggest switching, you can request it. Here are scenarios where switching is beneficial:

**Switch to Lawyer Mode when you:**
- Need quick, actionable answers
- Want specific legal citations and references
- Are working under time constraints
- Need to validate a specific legal point

**Switch to Deep Research when you:**
- Want comprehensive understanding of a complex topic
- Need to explore multiple perspectives
- Are researching for in-depth reports or analysis
- Want to discover connections between different legal concepts

### Important Notes

- **One-way preservation:** Once you switch, you cannot switch back mid-conversation (but you can start a new conversation in either mode)
- **Mode indicator:** The current mode is always visible at the top of your conversation
- **No data loss:** Switching never deletes or loses any messages
- **Instant application:** The next AI response immediately uses the new mode

## Multi-Source Search

Chat searches across multiple sources simultaneously:

1. **Public Dutch Law**: Official sources from overheid.nl and related databases
2. **Your Organization's Files**: Uploaded documents in your Files section
3. **Legal Databases**: Curated collections of Dutch public law

The AI automatically determines which sources are most relevant to your question and combines information intelligently.

## Best Practices

### Crafting Effective Questions

1. **Be Specific**: Include relevant details (dates, parties, legal domains)
2. **Use Plain Language**: No need for legal jargon (AI understands both)
3. **One Topic per Question**: Break complex queries into multiple questions
4. **Provide Context**: Mention relevant background in follow-up questions

### Example Progression

**Good question flow:**
1. "What are the main obligations under the Woo (Open Government Act)?"
2. "How do these obligations apply to municipalities?"
3. "What are the penalties for non-compliance?"

**Less effective:**
1. "Tell me everything about Woo compliance for municipalities including penalties and procedures"

### Using Tags

Organize conversations with tags:
- **By Topic**: "GDPR", "Employment", "Contracts"
- **By Client**: "Client-ABC", "Project-XYZ"
- **By Status**: "Active", "Review", "Archived"

Tags make it easy to find relevant conversations later.

## Conversation Management

### Privacy Settings

- **Private**: Only you can view the conversation
- **Organization**: All organization members can view and contribute
- Change privacy settings anytime via conversation settings

### Editing & Deletion

- Edit conversation title and tags at any time
- Delete conversations you no longer need
- Organization admins can manage all organization conversations

### Sharing Results

Share insights from conversations:
1. Copy specific AI responses
2. Download conversation transcripts (coming soon)
3. Reference conversation IDs in team communications

## Integration with Other Features

### Files

Upload documents to enhance Chat:
- AI automatically searches uploaded files
- Combine private documents with public law sources
- Ask questions that span both domains

### Speech

Convert speech transcriptions to chat:
1. Transcribe audio in the Speech feature
2. Click **"Sync to Chat"**
3. Continue analysis in a Chat conversation

## Source-Linked Transparency

The assistant references official documents where possible:
- Direct links to overheid.nl and other authoritative sources
- References to your uploaded documents
- Clear indication of source type

**Always validate summaries against the provided links before relying on them for critical decisions.**

## Advanced Features

### Multi-Turn Conversations

Build context across multiple questions:
- AI remembers previous questions and answers
- Refine your understanding progressively
- Explore related topics naturally

### Conversation History

Access your conversation history:
- All conversations saved automatically
- Search by title, tags, or content
- Filter by date or AI mode

## Troubleshooting

### AI Response Quality

If responses aren't meeting expectations:
- Try rephrasing your question
- Switch AI modes
- Add more context or specifics
- Break complex questions into simpler parts

### Source Availability

If sources are missing:
- Some topics may not have direct source documents
- Try broader or narrower questions
- Ensure uploaded documents are properly indexed

### Technical Issues

- Refresh the page if messages don't appear
- Check your internet connection
- Clear browser cache if experiencing persistent issues
- Contact support for ongoing problems

## Billing & Usage

Chat usage is included in all plans:
- **Trial**: 20 total queries
- **Professional**: Unlimited queries
- **Business**: Unlimited queries with advanced analytics
- **Enterprise**: Unlimited queries with custom integrations

Query limits reset based on your billing cycle. Check current usage in **Settings** → **Subscription**.




Use Chat with two AI modes: Lawyer and Deep Research.

Chat & AI Modes


## Overview

The Speech & Voice Transcription feature enables you to upload audio recordings (meetings, consultations, interviews) and receive accurate transcriptions with speaker diarization. The transcribed text can then be analyzed using the same AI modes available in Chat.

### Key capabilities

- **Multi-speaker Recognition**: Automatically identifies and labels different speakers in your recording
- **High Accuracy Transcription**: Powered by Google Cloud Speech-to-Text with legal terminology support
- **AI Analysis**: Choose between Lawyer mode (focused legal analysis) or Deep Research mode (comprehensive exploration)
- **Secure Storage**: Audio files are securely stored in your organization's private bucket
- **Multiple Languages**: Support for Dutch and English audio transcription

## Getting Started

### 1. Access Speech

Navigate to **Speech** from the top navigation menu.

### 2. Create a New Speech Conversation

1. Click **"New Conversation"**
2. Enter a descriptive title (e.g., "Client Meeting - Jan 2025")
3. Select privacy settings:
   - **Private**: Only you can access
   - **Organization**: All organization members can view
4. Click **"Create"**

### 3. Upload or Record Audio

You have two options:

#### Upload Existing Audio File

1. Click the **Upload** tab
2. Drag and drop your audio file or click to browse
3. Configure settings:
   - **Language**: Select the primary language spoken (Dutch, English, etc.)
   - **Number of Speakers**: Specify how many people are speaking (improves accuracy)
4. Click **"Upload & Transcribe"**

#### Record Live Audio

1. Click the **Record** tab
2. Grant microphone permissions when prompted
3. Click the **Record** button to start
4. Pause/resume as needed during your recording
5. Click **Stop** when finished
6. Configure language and speaker settings
7. Click **"Upload & Transcribe"**

### 4. Transcription Process

- Transcription typically takes a few minutes depending on audio length
- You'll see a progress indicator while processing
- The transcription appears automatically when complete
- Each speaker is labeled (Speaker 1, Speaker 2, etc.)

### 5. Analyze with AI

Once transcribed, you can interact with the content:

1. Select your AI Mode:
   - **Lawyer Mode**: For specific legal questions and precise citations
   - **Deep Research Mode**: For broader analysis and context exploration

2. Ask questions about the transcribed content:
   - "Summarize the key legal points discussed"
   - "What are the compliance obligations mentioned?"
   - "Identify any potential legal risks in this conversation"

3. The AI will reference both the transcription and relevant legal sources

## Supported Audio Formats

- **WebM** (recommended for browser recordings)
- **MP3**
- **WAV**
- **M4A**
- **FLAC**
- Maximum file size: 100MB
- Maximum duration: 3 hours

## Best Practices

### For Optimal Transcription Quality

1. **Clear Audio**: Use good quality recording equipment
2. **Minimize Background Noise**: Record in quiet environments
3. **Accurate Speaker Count**: Provide the correct number of speakers
4. **Proper Language Selection**: Choose the primary language spoken

### For Better AI Analysis

1. **Add Context**: Include relevant case numbers or legal topics in the conversation title
2. **Specific Questions**: Ask targeted questions about the transcription
3. **Cross-Reference**: Validate AI summaries against the original transcription
4. **Use Tags**: Organize conversations with tags for easy retrieval

## Privacy & Security

- **Encrypted Storage**: Audio files are encrypted at rest in Google Cloud Storage
- **Access Control**: Only organization members with appropriate permissions can access
- **GDPR Compliant**: Audio data is processed in EU regions
- **Audit Logs**: All access and processing activities are logged

## Sync to Chat

You can convert a speech conversation to a regular chat conversation:

1. Open the speech conversation
2. Click the **"Sync to Chat"** button
3. The transcription will be added as the first message in a new chat conversation
4. Continue with additional questions and AI analysis

## Troubleshooting

### Transcription Failed

- **Check file format**: Ensure your audio is in a supported format
- **File size**: Verify the file is under 100MB
- **Audio quality**: Poor quality audio may fail to transcribe
- **Try again**: Some transcription failures are temporary

### Poor Transcription Quality

- **Speaker count**: Adjust the number of speakers
- **Language**: Ensure correct language is selected
- **Audio clarity**: Re-record with better equipment if possible
- **Background noise**: Minimize ambient sounds

### Cannot Upload Files

- **Permissions**: Ensure your organization has file upload enabled
- **Storage quota**: Check if your organization has available storage
- **File format**: Verify the audio format is supported
- **Browser**: Try a different browser if issues persist

Usage is tracked per organization. Check your current usage in **Settings** → **Subscription**.



Upload audio recordings and get AI-powered transcriptions with speaker identification and legal analysis.

Speech & Voice Transcription


## Overview

The File Management feature allows you to upload your organization's legal documents, contracts, policies, and other files. Once uploaded, these documents are automatically indexed and become searchable through the AI Chat interface, enabling you to ask questions across both your private documents and public Dutch law sources.

### Key capabilities

- **Secure Cloud Storage**: Files are stored in your organization's private Google Cloud Storage bucket
- **Automatic AI Indexing**: Documents are automatically imported into Discovery Engine for intelligent search
- **Cross-Document Search**: Query across all your uploaded documents simultaneously
- **Combined Search**: Ask questions that span both your private documents and public legal sources
- **Access Control**: Organization-level permissions ensure only authorized members can access files
- **File Management**: Easy upload, download, and deletion of documents

## Getting Started

### 1. Access File Management

Navigate to **Files** from the top navigation menu.

### 2. Upload Documents

You can upload documents in two ways:

#### Drag and Drop

1. Drag one or more files from your computer
2. Drop them in the designated upload area
3. Files will automatically begin uploading

#### Click to Browse

1. Click the **"Upload Files"** button or upload area
2. Select files from your file browser
3. Click **"Open"** to begin upload

### 3. Supported File Types

The system supports a wide range of document formats:

- **PDF** (.pdf) - Recommended for legal documents
- **Microsoft Word** (.doc, .docx)
- **Text Files** (.txt)
- **Rich Text** (.rtf)
- **HTML** (.html, .htm)
- **Markdown** (.md)

**File Size Limits:**
- Maximum per file: 100MB
- Recommended: Under 50MB for faster processing

### 4. View Uploaded Files

After upload, your files appear in the file list with:

- **File Name**: Original filename
- **Size**: File size in MB/KB
- **Upload Date**: When the file was uploaded
- **Actions**: Download or delete options

## Using Files with AI Chat

Once files are uploaded and indexed, you can query them through the Chat interface:

### 1. Start a Chat Conversation

1. Navigate to **Chat**
2. Create a new conversation or open an existing one
3. Select your preferred AI mode (Lawyer or Deep Research)

### 2. Ask Questions About Your Documents

The AI automatically searches across:
- Your organization's uploaded documents
- Public Dutch legal sources (overheid.nl, etc.)

**Example queries:**
- "What are the termination clauses in our employment contracts?"
- "Summarize our data processing policy and compare it to GDPR requirements"
- "Find all references to intellectual property in our partnership agreements"
- "What privacy obligations do we have according to our client contracts?"

### 3. Source Verification

When the AI references your uploaded documents:
- The response includes the source file name
- You can download the original file from the Files page
- Always verify critical information against the original document

## File Management Operations

### Downloading Files

1. Navigate to the **Files** page
2. Find the file you want to download
3. Click the **Download** icon next to the file
4. The file will download to your browser's default location

### Deleting Files

1. Navigate to the **Files** page
2. Find the file you want to delete
3. Click the **Delete** icon (trash can)
4. Confirm the deletion in the popup dialog

**Note:** Deleted files are immediately removed from storage and AI search. This action cannot be undone.

### File Re-upload

If you need to update a document:
1. Delete the old version
2. Upload the new version with the same or different filename
3. Wait a few minutes for re-indexing (typically 2-5 minutes)

## Discovery Engine Integration

Uploaded files are automatically imported into Google's Discovery Engine, which provides:

### Advanced Search Capabilities

- **Semantic Search**: Find documents by meaning, not just keywords
- **Multi-language Support**: Search in English across Dutch documents
- **Contextual Understanding**: AI understands legal terminology and context
- **Relevance Ranking**: Most relevant documents appear first

### Indexing Timeline

- **Upload**: Immediate (files stored instantly)
- **Processing**: 1-3 minutes (text extraction and preparation)
- **Indexing**: 2-10 minutes (searchable through AI)
- **Total**: Approximately 5-15 minutes from upload to searchable

You can start using documents immediately after the "Indexing" status shows complete.

## Privacy & Security

### Data Protection

- **Encrypted at Rest**: All files are encrypted in Google Cloud Storage
- **Encrypted in Transit**: All uploads use TLS encryption
- **EU Data Residency**: Files are stored in European data centers
- **GDPR Compliant**: Full compliance with European data protection laws

### Access Control

- **Organization-Level**: Files belong to your organization
- **Member Access**: All organization members can view uploaded files
- **Role-Based**: Future updates will include granular permission controls
- **Audit Logging**: All file operations are logged for compliance

### Data Retention

- **Active Storage**: Files remain until manually deleted
- **Deleted Files**: Permanently removed within 24 hours
- **Backup Copies**: Maintained for 30 days in secure backup storage
- **Account Closure**: All files deleted within 30 days of account termination

## Best Practices

### Document Organization

1. **Consistent Naming**: Use clear, descriptive file names
2. **Version Control**: Include version numbers or dates in filenames (e.g., "Contract_v2_2025.pdf")
3. **Categorization**: Consider using prefixes (e.g., "POLICY_", "CONTRACT_", "LEGAL_")
4. **Regular Cleanup**: Delete outdated or unnecessary documents

### Optimal File Formats

1. **Prefer PDF**: Most reliable text extraction
2. **Avoid Scans**: Use OCR before uploading scanned documents
3. **Text-Based**: Ensure documents contain searchable text, not just images
4. **Clean Formatting**: Remove unnecessary formatting for better indexing

### Security Considerations

1. **Sensitive Data**: Be mindful of what you upload
2. **Redaction**: Redact confidential information before upload if needed
3. **Regular Review**: Periodically review uploaded files
4. **Access Auditing**: Monitor who accesses which documents (Enterprise feature)

## Storage Quotas

File storage limits vary by plan:

- **Trial**: 100MB total storage
- **Professional**: 10GB per organization
- **Business**: 100GB per organization
- **Enterprise**: Custom storage limits (up to 1TB+)

Check your current usage in **Settings** → **Subscription** → **Storage**.

## Troubleshooting

### Upload Failed

**Common causes:**
- File size exceeds 100MB limit
- Unsupported file format
- Network connection interrupted
- Storage quota exceeded

**Solutions:**
1. Check file size and format
2. Compress large PDFs before upload
3. Verify stable internet connection
4. Upgrade plan if quota exceeded

### File Not Searchable

**If a file doesn't appear in AI results:**
1. Wait 10-15 minutes for indexing to complete
2. Check file contains actual text (not just images)
3. Verify file uploaded successfully (check Files page)
4. Try re-uploading the file

### Cannot Delete File

**Possible reasons:**
- Insufficient permissions (contact organization admin)
- File currently being processed (wait and retry)
- Network error (check connection and retry)

### Poor Search Results

**To improve AI search accuracy:**
1. Use clear, specific questions
2. Mention document type or topic if known
3. Include relevant keywords from your documents
4. Try both Lawyer and Deep Research modes
5. Ensure documents are text-based, not scanned images

## API Access (Enterprise)

Enterprise customers can programmatically manage files via API:

```bash
# Upload a file
POST /api/organizations/{orgId}/files/upload

# List files
GET /api/organizations/{orgId}/files

# Download a file
GET /api/organizations/{orgId}/files/download?name={fileName}

# Delete a file
DELETE /api/organizations/{orgId}/files/delete?name={fileName}
```

Contact support for API documentation and authentication details.



Upload and manage your organization documents with AI-powered search and analysis.

File Management & Document AI

Create organizations, invite members, manage roles, and ownership.

Organizations


## Create an organization

Go to the Organizations section and click “Create Organization”. Name it and confirm.

## Invite members

From the Members tab, invite users by email. They receive an invite link. Pending invites can be revoked.

## Roles

- Owner: full control, billing, and member management
- Admin: manage settings and members
- Member: access within granted permissions

## Transfer ownership

From Organization Settings → Ownership, transfer to another member. The recipient must accept.




Workspaces for teams with members, roles, and billing.

Organizations Overview

Sign up, sign in, MFA, and password reset.

Authentication


## Sign up

Use the Sign Up page to create your account. Email verification may be required.

## Sign in

Sign in with email/password or an available SSO provider (e.g., Google). If MFA is enabled, complete the second factor.




Create an account, sign in with email/password or Google, and start your trial.

Sign Up & Sign In


## Steps

1. On the sign-in page, click “Reset Password.”
2. Enter your account email.
3. Follow the link in your inbox to set a new password.

If you use SSO only, password reset is handled by your identity provider.




AI

Account

Getting Started

Billing

Product

Organizations

Authentication

LawYours Accuracy vs Other AIs

Transparent, question‑by‑question comparison of answer quality and scoring — so you can see exactly where each model shines and where it falls short.

Table of Contents